Commercial Partnership Specialist

At Cathay Pacific, we share one common aspiration: to be the world's best airline. We believe in looking for the best in our people, in working as a team, in doing the right thing by our shareholders and our communities. With a global team, we offer a diverse range of career choices and opportunities - in the air, on the ground; in customer service, in the office; managerial or professional roles. Our team of great people each plays a key role to deliver the quality service that we are famous for.
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Location: Hong Kong

Role Introduction
Reports to: Assistant Manager, GDS Management
Ensure an integrated and consistent approach including the rollout and adoption of New Distribution Capability.
Understanding business requirements of key partners using New Distribution Capability (NDC). Focus on the customers’ success to ensure that key partners are supported throughout their migration to NDC from both a commercial and technical perspective. Support the NDC onboarding analysis by balancing the profitability with a cost effective distribution and licensing model on sales channels via NDC.
Responsibilities
- Work closely with our partners in their migration to adopting NDC methods and technologies
- Support the account team to deliver both commercial and technical support for key partners
- Evaluating impact on costs and implement adequate monitoring of the NDC associated initiatives
- Provides proactive and constructive input to projects across Commercial teams to maximise profitability
- Works with partners and sales team to embrace NDC
- Work closely with the IT teams to ensure that our partners’ needs can be handled by the Cathay Pacific IT architecture
- Understand requirements of developers, aggregators, agents and GDS connections. Assist the sales team to translate commercial, legal and technical requirements into appropriate language
- Performing payment cost effectiveness, conversion and fraud trend analysis on regular basis
Requirements
- University graduate in business or relevant areas
- A minimum of 3 years of in a B2B or B2C eCommerce or sales related experience
- Detail-oriented with good organizational skills
- An excellent communicator, both written and verbal
- Comfortable in a fast paced environment that requires excellent time management and the ability to multi-task and prioritize effectively
- Understanding of airline selling processes including revenue management, retail and distribution is a plus
- Ability to influence internal and external stakeholders on commercial and resource priorities
- Comfortable interpreting data from multiple sources
Salary
Negotiable
Benefits
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