For IndividualJobs
List All Recommended Job Accounting and auditing Administration and Human Resources Banking / Finance Information Technology Sales / Customer Service / Business Development Frontline
Employers
List All Premium Employer
InsightLocationsFor CompanyProductsKnowledge Clients |About UsContact Us | Sign In Sign Up
For IndividualJobs
List All Recommended Job Accounting and auditing Administration and Human Resources Banking / Finance Information Technology Sales / Customer Service / Business Development Frontline
Employers
List All Premium Employer
InsightLocationsFor CompanyProductsKnowledge Clients |About UsContact Us
Updated News About Us Sign In Sign Up

Payment Platform Specialist

At Cathay Pacific, we share one common aspiration: to be the world's best airline. We believe in looking for the best in our people, in working as a team, in doing the right thing by our shareholders and our communities. With a global team, we offer a diverse range of career choices and opportunities - in the air, on the ground; in customer service, in the office; managerial or professional roles. Our team of great people each plays a key role to deliver the quality service that we are famous for.
Highlight
Location: Hong Kong

Role Introduction

Reports to: Assistant Manager Payment Platform
The job holder will act as the Payment platform expert to provide functional support, driving the delivery and support of the payment related application.
Responsibilities
- Act as platform expert for payment related application (CPP/OPE/MCE) and provide functional support for the business
- Thorough understanding of the platform capabilities / limitation and propose solutions to the business
- Engage different stakeholders to understand and define business requirements
- Work with IT on user requirement including acceptance criteria and test cases
- Conduct UAT including raising defects and following up with developer to ensure defects are fixed and provide business support during cutover
- Responsible for incident investigation and follow up with IT to ensure a proper fix is in place and communicate to stakeholder accordingly
- Communicate and provide training / guidance to stakeholder for new functionalities
- Day to day operational support on payment related issues
- Prepare and analyze payment performance for platform optimization and fraud adjustment
Requirements
- A degree holder in Information Technology, Finance, Business or related discipline with a minimum of 3 years of experience in airline or travel industry
- Strong understanding in CX payment touchpoints e.g. Internet booking engine, Mobile, Call center etc is preferred
- Hands on experience in Ecommerce payment process or payment fraud area will be an advantage
- Effective verbal and written communication skills
- Independent, detail-oriented and able to work under pressure to meet deadline
- A highly motivated and innovative team player with excellent interpersonal, communications, organizational and problem-solving skill
- A fast learner with strong analytical skills and able to adapt to changes
Salary
Negotiable
Benefits
Please Sign in to view relevant information
Validity
Expired

Previous...

Distribution Capability Specialist

Next...

Assistant Market Development and Marketing Communications Manager

More Interesting Contents...

No relevant records
×
Job    Employer    News   
Salary 1,000 - 100,000 Per Month

Search
×
Search
×
Search
×

×