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Retail Operations Assistant

ICHI Baking Supplies 烘焙材料及用具專門店 本公司一直以來主要供應烘焙原料及食材、用具及包裝。 服務範圍包括零售及批發,配合家庭日常丶烘焙愛好者丶餐廳食肆丶各大小烘焙相關店鋪供應丶機構團體及活動贊助。 本公司致力為烘焙新手及愛好者提供一站式服務,用心傾聽及盡力切合顧客及各類用家需要,引進各式各樣及搜羅世界各地的產品 (例如: 日本,丶台灣丶土耳其等)。
Highlight
• 5-day work week
• Analyze business data and trend
• 2 years of retail Operations or frontline exp.
Responsibilities
• Provide CS to customer’s enquiry/ complaint/ order.
• Responsible for oversee the daily store operations and ensure the achievement of sales targets, KPIs and operation efficiency
• Analyze sales, stock and operation performance by reports; share insights to the relevant parties
• Managing online shop and finish an online order.
• Maintain close communication and business relationship with different stakeholders via phone calls, emails and instant messaging professionally and promptly to formulate quality service solutions and fast delivery
• Generate ideas about future retail activities for to ensure best in class retail operational strategy
• Perform clerical and administrative support to HK retail shops
• Other ad-hoc assignments as assigned
Requirements
• Diploma or above
• 2 years of retail Operations or frontline work experience
• Detail minded, flexible and adaptable to fast-paced environment
• Strong investigative sense, analytical, problem-solving and communication skills
• Proficient in Microsoft Word, Excel, Power Point and Chinese word processing;
• Good command of both spoken and written Chinese and English
We offer: 16k or above, 5 Days work, medical scheme, attendance bonus, 10 days annual leave, Bank Holiday
Working hours: 10AM to 7 PM
Job Types: Full-time, 2 years contract
Interested parties please send your application letter with detailed resume, current & expected salary to hr@ichi.group / Whatsapp wa.me/+85294252301...


Salary
HKD 16,000.00 - 17,000.00 Per Month
Benefits
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Employment Type
Career Level
Min. Yrs. of Experience
2
Location
Validity
Until 2025/01/13
How to Apply?
Interested parties please Sign in + Apply
(All Personal information will be used for recruitment purpose only)

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