Assistant Manager Airport Operations – Business Development & Support
At Cathay Pacific, we share one common aspiration: to be the world's best airline. We believe in looking for the best in our people, in working as a team, in doing the right thing by our shareholders and our communities.
With a global team, we offer a diverse range of career choices and opportunities - in the air, on the ground; in customer service, in the office; managerial or professional roles. Our team of great people each plays a key role to deliver the quality service that we are famous for.
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Reports To: Airport Operations and CLC Standards Manager
The job holder is responsible for Airport Service Delivery (ASD) below-the-wing business development, improvement and operational supports. The job holder is responsible for ensuring that passenger flight below-the-wing operations are executed in full regulatory compliance and organisation conformance. The job holder is a focal point for passenger flight below-the-wing operational matters. The job holder should be an operational subject matter expert (SME).
The job holder is responsible for Airport Service Delivery (ASD) below-the-wing business development, improvement and operational supports. The job holder is responsible for ensuring that passenger flight below-the-wing operations are executed in full regulatory compliance and organisation conformance. The job holder is a focal point for passenger flight below-the-wing operational matters. The job holder should be an operational subject matter expert (SME).
Responsibilities
Business Development and Improvement:
- Lead and manage operational and business development and improvement projects with operational stakeholders internally and externally to achieve operational productivity, efficiency and sustainability.
- Offer subject matter expert (SME) inputs to support ASD Supplier Pre-assessment Programme on potential suppliers’ safety, quality, management control, operational quality etc. as a part of supplier selection process.
- Support port cutover project focusing on below-the-wing functions.
Operations Support:
- Acted as ASD below-the-wing representative on all operational magnitude in fulfilling operational safety and quality objectives, including ad-hoc operational issues.
- Conduct Centralised Load Control (CLC) operational planning and analysis to safeguard dynamic changes in operational landscape.
- Coordinate and support aircraft delivery, retirement operations, and special aircraft operations (e.g. charters)
Business Continuity & Emergency
- Design and support Centralised Load Control (CLC) business continuity plan (BCP) across various CLCs in different geographic locations.
- Engage Group Safety and Operational Risk Management (GSORM) Business Resilience to ensure sufficient hardware and software supports in carrying out BCP callout and processes. Ensure CLC BCP locations readiness in a regular manner.
- Lead and manage operational and business development and improvement projects with operational stakeholders internally and externally to achieve operational productivity, efficiency and sustainability.
- Offer subject matter expert (SME) inputs to support ASD Supplier Pre-assessment Programme on potential suppliers’ safety, quality, management control, operational quality etc. as a part of supplier selection process.
- Support port cutover project focusing on below-the-wing functions.
Operations Support:
- Acted as ASD below-the-wing representative on all operational magnitude in fulfilling operational safety and quality objectives, including ad-hoc operational issues.
- Conduct Centralised Load Control (CLC) operational planning and analysis to safeguard dynamic changes in operational landscape.
- Coordinate and support aircraft delivery, retirement operations, and special aircraft operations (e.g. charters)
Business Continuity & Emergency
- Design and support Centralised Load Control (CLC) business continuity plan (BCP) across various CLCs in different geographic locations.
- Engage Group Safety and Operational Risk Management (GSORM) Business Resilience to ensure sufficient hardware and software supports in carrying out BCP callout and processes. Ensure CLC BCP locations readiness in a regular manner.
Requirements
- University graduate with minimum 5 years’ experience in airport operations
- Sound airport operations knowledge, i.e. load control, ramp operations, aircraft loading etc.
- Sound project management and LEAN strategic management skills.
- Strong safety, quality and business continuity knowledge.
- Willing to support ad-hoc operations outside regular office hour.
- Excellent business acumen with good analytical, problem-solving and planning skills.
- A self-motivated leader with excellent communication and interpersonal skills.
- Able to interact with people at all levels and from different cultural backgrounds.
- Sound airport operations knowledge, i.e. load control, ramp operations, aircraft loading etc.
- Sound project management and LEAN strategic management skills.
- Strong safety, quality and business continuity knowledge.
- Willing to support ad-hoc operations outside regular office hour.
- Excellent business acumen with good analytical, problem-solving and planning skills.
- A self-motivated leader with excellent communication and interpersonal skills.
- Able to interact with people at all levels and from different cultural backgrounds.
Salary
Negotiable
Location
Validity
Expired