Business Analyst
At Cathay Pacific, we share one common aspiration: to be the world's best airline. We believe in looking for the best in our people, in working as a team, in doing the right thing by our shareholders and our communities.
With a global team, we offer a diverse range of career choices and opportunities - in the air, on the ground; in customer service, in the office; managerial or professional roles. Our team of great people each plays a key role to deliver the quality service that we are famous for.
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Reports to: Analytics Manager
Generate actionable quantitative insight to support the data & insight driven culture in decision making processes
Proactively support business streams in applying and integrating the right set of metrics, analytics model and visualization into day-to-day processes
Enhance analytics power with new data, derived insight, tools and training with proper testing and requirement sets
Ensure quality & data governance policies and processes to uphold security, quality and value of the analytics assets.
Generate actionable quantitative insight to support the data & insight driven culture in decision making processes
Proactively support business streams in applying and integrating the right set of metrics, analytics model and visualization into day-to-day processes
Enhance analytics power with new data, derived insight, tools and training with proper testing and requirement sets
Ensure quality & data governance policies and processes to uphold security, quality and value of the analytics assets.
Responsibilities
- Provide analytics support services to various business partners.
- Design with business streams to frame business questions, perform analysis, design visualization of results, and derive analytical models to meet business objectives
- Develop complex BI solutions including reports, scorecards and dashboards, leveraging data processing and visualisation tools
- Proactive in bring in new data & insight, support data model design and data definitions to ensure proper integration of internal and external sources
- Manage enhancements on tools to advance the analytical power, including analytics requirement, testing, prepare training material and delivery
- Train and facilitate business streams to conduct analysis to facilitate day-to-day decision making
- Manage Data Quality by implementing quality metrics & regular monitoring, working on incidents to maintain accessibility and consistency of data as well as readiness of related analytics capabilities
- Enforce data governance practices to uphold the value of the data access, within the company and external parties
- Design with business streams to frame business questions, perform analysis, design visualization of results, and derive analytical models to meet business objectives
- Develop complex BI solutions including reports, scorecards and dashboards, leveraging data processing and visualisation tools
- Proactive in bring in new data & insight, support data model design and data definitions to ensure proper integration of internal and external sources
- Manage enhancements on tools to advance the analytical power, including analytics requirement, testing, prepare training material and delivery
- Train and facilitate business streams to conduct analysis to facilitate day-to-day decision making
- Manage Data Quality by implementing quality metrics & regular monitoring, working on incidents to maintain accessibility and consistency of data as well as readiness of related analytics capabilities
- Enforce data governance practices to uphold the value of the data access, within the company and external parties
Requirements
- Tertiary education in Business Analytics, Mathematics, Statistics, Information Management, Operations Research or related disciplines;
- Minimum 3 years of working experience relating to data & analytics with a good understanding of at least one of the following business areas: Operations, Customer management, Service Delivery, Sales & Marketing or Finance management
- Strong analytical abilities, numerate and familiar with statistical algorithms, ideally with exposure in developing optimization models
- Expert in using analytics & query tools e.g. Alteryx and data modelling techniques
- Proficiency in data visualization tools, ideally Qlikview, PowerBI
- Proficiency in scripting languages e.g. Python, SQL, SAS
- Team player with strong communication & interpersonal skills, able to share effectively across different business streams
- Curious, meticulous, self-motivated and strong continuous improvement mindset
- Working knowledge in managing vendors and suppliers and project management a plus
- Minimum 3 years of working experience relating to data & analytics with a good understanding of at least one of the following business areas: Operations, Customer management, Service Delivery, Sales & Marketing or Finance management
- Strong analytical abilities, numerate and familiar with statistical algorithms, ideally with exposure in developing optimization models
- Expert in using analytics & query tools e.g. Alteryx and data modelling techniques
- Proficiency in data visualization tools, ideally Qlikview, PowerBI
- Proficiency in scripting languages e.g. Python, SQL, SAS
- Team player with strong communication & interpersonal skills, able to share effectively across different business streams
- Curious, meticulous, self-motivated and strong continuous improvement mindset
- Working knowledge in managing vendors and suppliers and project management a plus
Salary
Negotiable
Location
Validity
Expired