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Employee Service Lead - Onboarding

At Cathay Pacific, we share one common aspiration: to be the world's best airline. We believe in looking for the best in our people, in working as a team, in doing the right thing by our shareholders and our communities. With a global team, we offer a diverse range of career choices and opportunities - in the air, on the ground; in customer service, in the office; managerial or professional roles. Our team of great people each plays a key role to deliver the quality service that we are famous for.
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Location: Hong Kong
Reports to: Global Business Services Manager / Assistant Manager
GBS will be Cathay Pacific's trusted partner in establishing end to end processes and services to deliver value through simplification, innovation and automation.
The ultimate purpose of this role is to deliver quality services, in a cost effective and efficient way, to all business units / subsidiaries, employees and external stakeholders.
This role is accomplished by leading or participating in, for example, the:
- Standardization and simplification of policies and procedures
- Review of existing tools on documentation and information management
- Proposal and implementation of improvement initiatives such as lean, robotics, and ECM
- Improvement of GBS presence throughout internal communication channels

Closing Date: 2022-07-01
Responsibilities
- Tertiary education in business, HR or relevant discipline
- 5+ years of experience in general HR administration within General Business Services / Shared Services environment
- Demonstration of leadership skills by role-modelling, engaging the team and creating a positive environment
- Ability to multi-task between daily operations and project initiatives in a fast-paced environment
- Experience in maintaining a working knowledge of labour, human resources, legal and operational issues related to Cathay’s HR systems
- Strong analytical and problem-solving skills
- Capability to work independently with strong sense of responsibility
- Open-minded in adopting technologies
- Customer-centric. Ability to act consistently and fairly with GBS’ customers/business units, focusing on resolving issues and performing with a customer focused attitude
- Strong written and verbal Chinese (Cantonese) and English communication skills
- Ability to maintain the highest degree of confidentiality, and be discreet and professional with all levels of the organisation
Salary
Negotiable
Location
Validity
Expired

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