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(Associate) Data Scientist

At Cathay Pacific, we share one common aspiration: to be the world's best airline. We believe in looking for the best in our people, in working as a team, in doing the right thing by our shareholders and our communities. With a global team, we offer a diverse range of career choices and opportunities - in the air, on the ground; in customer service, in the office; managerial or professional roles. Our team of great people each plays a key role to deliver the quality service that we are famous for.
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Location: Hong Kong
Reports to: Customer and Retail Analytics Manager
This position is responsible for
- Generate actionable analytics and insights and extend it as an integral component of major business change and investment programmes, especially focused to Customer life cycle management, campaign optimization and personalization, and other CRM related activities
- Collaborate with stakeholders to deliver data science solutions to facilitate business transformation.
- Taking the lead in individual use cases to ensure business needs are met and value delivered.
- Bring a combination of mathematical rigor and innovative algorithm design to extract relevant insights from data

Closing Date: 2022-07-04
Responsibilities
- Provide advanced analytics support primarily for customer life cycle management, campaign optimization and personalization, and other CRM related activities
- Translate unstructured business questions into quantitative problems
- Advise on appropriate analytical models based on available data, technology and platform
- Prototyping advance analytics and machine learning solutions and optimise iteratively for business partners
- Work with key stakeholders and partners to implement solution
- Make intelligent approximations to the model if required to make it scalable and operatable
- Partner with IT to put machine learning models into production
- Evaluate machine learning algorithm and models, and provide technical recommendations to business units for decision making
- Drive knowledge sharing and improvement in analytics skills across Digital Streams and relevant business units
- Recommend and implement the development path of capabilities and skillsets to foster a culture of applying data & insight driven culture in decision making
- Monitor data science products performance to ensure its business values are delivered as per designed, and initiate necessary corrective actions
Requirements
- Preferably master degree (or equivalent education qualifications) in Computer Science, Econometrics, Mathematics, Operation Research, Statistics, Behavioral Science or related disciplines
- Minimal 5 years’ work experience in data science, with proven track record of delivering data science solutions to drive business impact. Experience in Python & Spark is a must
- Experience in ASW cloud stack is highly preferred
- Experience in digital and multichannel marketing is highly preferred
- Advanced analytical skills, experience in recommending appropriate algorithms and methodologies for problem-solving and decision making, leveraging both logic and creativity
- Able to keep track of latest analytics technology and concepts, trends of platform & tools
- Strong in managing time and multiple projects with a continuous improvement mind set
- Experience in visualisation and wrangling tools such as Qliksense, PowerBI, and Alteryx an advantage
- Sound communication skills to work with business partners of different levels and background. Be able to articulate ideas verbally and in written forms
- Less experienced candidate will be considered for the role of Associate Data Scientist
Salary
Negotiable
Benefits
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