Head of Procurement - Customer Experience
At Cathay Pacific, we share one common aspiration: to be the world's best airline. We believe in looking for the best in our people, in working as a team, in doing the right thing by our shareholders and our communities.
With a global team, we offer a diverse range of career choices and opportunities - in the air, on the ground; in customer service, in the office; managerial or professional roles. Our team of great people each plays a key role to deliver the quality service that we are famous for.
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Location: Hong Kong
Role Introduction
Reports to: General Manager Procurement and Aircraft Trading
This position is accountable for meeting the Business’ objectives concerning the cost effective procurement of all goods and services defined and required by the “Customer Travel” Business Unit.
Role Introduction
Reports to: General Manager Procurement and Aircraft Trading
This position is accountable for meeting the Business’ objectives concerning the cost effective procurement of all goods and services defined and required by the “Customer Travel” Business Unit.
Responsibilities
- Develop and set objectives, strategy and guidelines for category acquisition and service/support agreements
- Accountable for the airline's strategic goals for the category portfolio, identify and deliver annual budget savings
- Accountable for effective supplier relationships and value extraction from the SRM process
- Accountable for the definition and execution of effective negotiation strategies for category’s purchase and maintenance service agreements to achieve business objectives
- Accountable for the effective management of category acquisition and service agreements
- Schedule, participate, contribute and drive cross functional strategy meetings and steering groups
- Make recommendations and/or approve decisions, on behalf of the business, emanating from RFI, RFQ and RFP processes
- Appraise, manage, motivate, mentor and develop staff
- Accountable for the airline's strategic goals for the category portfolio, identify and deliver annual budget savings
- Accountable for effective supplier relationships and value extraction from the SRM process
- Accountable for the definition and execution of effective negotiation strategies for category’s purchase and maintenance service agreements to achieve business objectives
- Accountable for the effective management of category acquisition and service agreements
- Schedule, participate, contribute and drive cross functional strategy meetings and steering groups
- Make recommendations and/or approve decisions, on behalf of the business, emanating from RFI, RFQ and RFP processes
- Appraise, manage, motivate, mentor and develop staff
Requirements
- Appropriate Degree; additional qualification in business studies preferred
- Minimum 10 years’ experience in procurement or commercial engineering, with experience of vendor contract negotiation and budgetary/financial responsibilities (specific experience in Seat, IFE and/or Connectivity Procurement an advantage)
- Good business acumen with excellent negotiation skills
- Strong commercial awareness with ability to identify, analyse, drive and maximise opportunities
- Visionary, dynamic, forward thinking and change orientated
- Well organised with strong planning and project management skills, able to prioritise effectively
- Customer focused, able to anticipate needs
- Strong people management skills, effective at team work
- Self-motivated and proactive
- Strong decision making skills
- Excellent communication and presentation skills
- Minimum 10 years’ experience in procurement or commercial engineering, with experience of vendor contract negotiation and budgetary/financial responsibilities (specific experience in Seat, IFE and/or Connectivity Procurement an advantage)
- Good business acumen with excellent negotiation skills
- Strong commercial awareness with ability to identify, analyse, drive and maximise opportunities
- Visionary, dynamic, forward thinking and change orientated
- Well organised with strong planning and project management skills, able to prioritise effectively
- Customer focused, able to anticipate needs
- Strong people management skills, effective at team work
- Self-motivated and proactive
- Strong decision making skills
- Excellent communication and presentation skills
Salary
Negotiable
Benefits
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Validity
Expired