At Cathay Pacific, we share one common aspiration: to be the world's best airline. We believe in looking for the best in our people, in working as a team, in doing the right thing by our shareholders and our communities.
With a global team, we offer a diverse range of career choices and opportunities - in the air, on the ground; in customer service, in the office; managerial or professional roles. Our team of great people each plays a key role to deliver the quality service that we are famous for.
This role is responsible for the daily operations of Cathay O2O Shop.
-Handle daily shop operation including sale of product, product ordering and display, shop cleaning and assisting online shop services
-Deliver excellent customer service, maintain long term relationship with customers
-Handle inquiries and provide after sales service
-Execute stock replenishment and handle stock transfer
-Perform ad hoc duties as assigned by Supervisor / Manager
-Maximize sales opportunities to achieve sales targets
-Shop location: Cityplaza
-With at least 2 years’ experience in retail or chain stores operations
-Customer-oriented and able to drive customer services
-Outgoing, proactive, team player with strong interpersonal and communication skills
-Responsible, pro-active, well organized, presentable and with a drive to success
-Adaptive to change and good problem-solving skills
-Good command of written and spoken English, Chinese & Putonghua
-Able to work in shift duties during weekends and public holidays
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Min. Yrs. of Experience