Partnership Operations Officer – Website Content
At Cathay Pacific, we share one common aspiration: to be the world's best airline. We believe in looking for the best in our people, in working as a team, in doing the right thing by our shareholders and our communities.
With a global team, we offer a diverse range of career choices and opportunities - in the air, on the ground; in customer service, in the office; managerial or professional roles. Our team of great people each plays a key role to deliver the quality service that we are famous for.
Highlight
We are looking for an energetic team player with interest in web content management to join our team and help Cathay to deliver on our ambitious goal of becoming the best Travel Lifestyle brand, known for great digital experiences.
In this role you will be responsible for managing content and building pages for our website in our Content Management System (CMS) - Adobe Experience Manager (AEM) for Cathay partners. This position works closely with Web team and developers to provide requirements for new website features and components in support of elevating partners’ exposure. The incumbent must monitor website content quality and ensure website content meet the standards and customers’ experience.
In this role you will be responsible for managing content and building pages for our website in our Content Management System (CMS) - Adobe Experience Manager (AEM) for Cathay partners. This position works closely with Web team and developers to provide requirements for new website features and components in support of elevating partners’ exposure. The incumbent must monitor website content quality and ensure website content meet the standards and customers’ experience.
Responsibilities
-Manage content update and creation to ensure updated information in our website
-Administer content management system (Adobe Experience Manager) to maintain and recommend updates to existing and new templates and components within the CMS with Web team and developers.
-Monitor and conduct regular audit to ensure site health with accurate and up-to-date information.
-Apply Search Engine Optimization (SEO) best practices to streamline published content to increases organic discovery & high-quality website traffic
-Support content update during service disruptions
-Support testing and roll-out of website enhancements
-Liaise and follow up with internal and external parties for content collection and operations related issues
-Support the formulation and implementation of effective operations workflows and processes and drive continuous improvement
-Administer content management system (Adobe Experience Manager) to maintain and recommend updates to existing and new templates and components within the CMS with Web team and developers.
-Monitor and conduct regular audit to ensure site health with accurate and up-to-date information.
-Apply Search Engine Optimization (SEO) best practices to streamline published content to increases organic discovery & high-quality website traffic
-Support content update during service disruptions
-Support testing and roll-out of website enhancements
-Liaise and follow up with internal and external parties for content collection and operations related issues
-Support the formulation and implementation of effective operations workflows and processes and drive continuous improvement
Requirements
-1+ years of work experience with an university degree in Business, Computer Science or related subjects
-A good team player with strong communication and interpersonal skills
-Understanding of best practices and standards of website development and maintenance, SEO strategies.
-Experience in using content management system (AEM) to manage website with multiple locales preferred.
-Knowledge of content management concepts preferred.
-Knowledge of user experience, HTML and JavaScript would be advantageous.
-Analytical skills using Adobe Analytics to analyse webpage performance and page views is a plus.
-A good team player with strong communication and interpersonal skills
-Understanding of best practices and standards of website development and maintenance, SEO strategies.
-Experience in using content management system (AEM) to manage website with multiple locales preferred.
-Knowledge of content management concepts preferred.
-Knowledge of user experience, HTML and JavaScript would be advantageous.
-Analytical skills using Adobe Analytics to analyse webpage performance and page views is a plus.
Salary
Negotiable
Benefits
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