Operation Officer, Customer Service
Airport Authority Hong Kong manages and operates Hong Kong International Airport, one of the finest and busiest airports in the world.
We now invite high calibre talent with creativity and passion to join us for a rewarding and meaningful career journey.
We care for our people and provide colleagues with a fair, open and supportive workplace.
By joining us, you will contribute to the continued success and growth of a key infrastructure and economic engine of Hong Kong, gaining invaluable experiences in a unique environment and enjoying boundless opportunities to unleash your full potential.
Together we will share the pride of our leadership status in the global aviation industry and our commitment to sustainability.
We now invite high calibre talent with creativity and passion to join us for a rewarding and meaningful career journey.
We care for our people and provide colleagues with a fair, open and supportive workplace.
By joining us, you will contribute to the continued success and growth of a key infrastructure and economic engine of Hong Kong, gaining invaluable experiences in a unique environment and enjoying boundless opportunities to unleash your full potential.
Together we will share the pride of our leadership status in the global aviation industry and our commitment to sustainability.
Highlight
Operation Officer, Customer Service - (220622)
Responsibilities
- Assist for handling ASQ, KPI and in-house surveys to ensure the daily operation is smooth
- Perform data input duties for processing and analysis
- Administer and responsible for promotional campaign, education and other works related to ASQ, Skytrax and ACI Accreditation for HKIA
- Support the design and mock-up of questionnaire
- Perform data input duties for processing and analysis
- Administer and responsible for promotional campaign, education and other works related to ASQ, Skytrax and ACI Accreditation for HKIA
- Support the design and mock-up of questionnaire
Requirements
- Bachelor degree in Business Administration, Transportation, Aviation Management, Facility Management, Statistics or other related disciplines
- With a minimum of 1year’s working experience, preferable in customer services, airline operations and/or statistical related industries
- Good team player with good interpersonal, problem solving, analytical and communication skills
- Independent, responsible, proactive, innovative and result-oriented
- Good command of spoken and written English and Chinese, including Putonghua
- Proficient in MS Office Word, Excel and PowerPoint
- With a minimum of 1year’s working experience, preferable in customer services, airline operations and/or statistical related industries
- Good team player with good interpersonal, problem solving, analytical and communication skills
- Independent, responsible, proactive, innovative and result-oriented
- Good command of spoken and written English and Chinese, including Putonghua
- Proficient in MS Office Word, Excel and PowerPoint
Salary
Negotiable
Location
Validity
Expired