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Engineering IT Systems Training Executive

At Cathay Pacific, we share one common aspiration: to be the world's best airline. We believe in looking for the best in our people, in working as a team, in doing the right thing by our shareholders and our communities. With a global team, we offer a diverse range of career choices and opportunities - in the air, on the ground; in customer service, in the office; managerial or professional roles. Our team of great people each plays a key role to deliver the quality service that we are famous for.
Highlight
Engineering’s role is focused on reassurance, keeping our people and our customers safe, ensuring that in every aspect of our operation we have industry leading performance and that our various fleet programmes are delivering to plan, budget and specification. Engineering’s ambition is to be one of the world’s highest performing, customer centric and progressive engineering teams and the role of the ENG IT Systems Training and HUB Executive is to ensure all ENG users have a correct level of training for Engineering IT systems and maintain the Departmental HUB.
Responsibilities
The Engineering Business Systems team are responsible for the system adminstration function for Engineering Ultramain system, and other IT systems, required in Engineering to support the operation.
The team are Subject Matter Experts on the overall functionality of the Ultramain system and carry out necessary actions to improve the overall use of the system. They also ensure that users obtain the necessary training on the IT system, in order to efficently perform their roles.

Responsible for :
-Delivering an Engineering IT systems training framework and syllabus, based on Engineering roles. To support new joiners and refresher training for existing staff.
-Delivering standardised and updated IT system training content and media, through creating new, or consolidating existing training material.
-Creating new training content from root causes arising from reported IT incidents, which are investigated by the EBS or IT teams.
-Creating new training content when new IT systems functions are introduced into Engineering processes.
-Manage the end to end process from training frequency, content, systems setup, maintenance of training accomplishment record by collaborating with other ENG business units to ensure necessary IT systems training is delivered to new joiners into Engineering.
-System administration, content formatting and uploading of content in the department level of the Engineering HUB
-Collaborate with the ENG Digital team, initiate new ideas proactively in order to introduce new and continuously improving framework to support two way communications for a department level
Requirements
-Typically 4 years' experience in training and/or communications; or IT technology management
-Degree holder, preferably in a subject related to training or communications; or IT technology
-Experience with current technology and digital tools for delivery of training and communications.
-Excellent teamwork, interpersonal, collaboration and communications skills and influencing capabilities.
-Self-initiative, able to work independently on tasks. Suggest and make improvements to processe; proactive in driving for changes
-Good analytical and conceptual skills. Good data / document processing skills.
-Good communication skills, able to cooperate with internal and external partners.
Salary
Negotiable
Benefits
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Employment Type
Qualification
Career Level
Min. Yrs. of Experience
4
Location
Validity
Expired

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