Customer Services Officer (Part-time)
At Cathay Pacific, we share one common aspiration: to be the world's best airline. We believe in looking for the best in our people, in working as a team, in doing the right thing by our shareholders and our communities.
With a global team, we offer a diverse range of career choices and opportunities - in the air, on the ground; in customer service, in the office; managerial or professional roles. Our team of great people each plays a key role to deliver the quality service that we are famous for.
Highlight
Role Introduction
Customer Services Officer (Part-time)
Reports to: Service Excellence Lead
If you are attracted by the dynamic airport operations and hold a strong passion in providing a great customer experience, we look forward to welcoming you to join our largest airport servicing team at Hong Kong International Airport.
Being the face of a great Airline, you will be interacting with passengers from different cultures, putting our passengers at ease before their flights. At times, you will be acting as a Brand Ambassador to tackle challenges brought to you by various factors.
Customer Services Officer (Part-time)
Reports to: Service Excellence Lead
If you are attracted by the dynamic airport operations and hold a strong passion in providing a great customer experience, we look forward to welcoming you to join our largest airport servicing team at Hong Kong International Airport.
Being the face of a great Airline, you will be interacting with passengers from different cultures, putting our passengers at ease before their flights. At times, you will be acting as a Brand Ambassador to tackle challenges brought to you by various factors.
Responsibilities
- Be the brand representative to provide great customer experience at the airport and designated pre-flight registration locations
- Deliver a seamless airport experience to our passengers from check-in to boarding
- Provide efficient and courteous assistance at various locations such as check-in counters, departure and arrival areas
- Prepare flight related documentations to ensure safe and an on-time operations
- Part-time basis with a minimum working hours requirement of 80 hours per month
- Deliver a seamless airport experience to our passengers from check-in to boarding
- Provide efficient and courteous assistance at various locations such as check-in counters, departure and arrival areas
- Prepare flight related documentations to ensure safe and an on-time operations
- Part-time basis with a minimum working hours requirement of 80 hours per month
Requirements
- Right to work in Hong Kong
- Minimum age of 18
- Good command in spoken English. Proficiency in Cantonese and Putonghua are an advantage
- Flexibility to work on shift schedules (between 0500-0200, including weekend and public holidays)
- Experience in hospitality or service industry would be an advantage
- Minimum age of 18
- Good command in spoken English. Proficiency in Cantonese and Putonghua are an advantage
- Flexibility to work on shift schedules (between 0500-0200, including weekend and public holidays)
- Experience in hospitality or service industry would be an advantage
Salary
Negotiable
Benefits
Please Sign in to view relevant information
Employment Type
Qualification
Career Level
Location
Validity
Expired