Digital Experience Officer – Content (18 months contract)
At Cathay Pacific, we share one common aspiration: to be the world's best airline. We believe in looking for the best in our people, in working as a team, in doing the right thing by our shareholders and our communities.
With a global team, we offer a diverse range of career choices and opportunities - in the air, on the ground; in customer service, in the office; managerial or professional roles. Our team of great people each plays a key role to deliver the quality service that we are famous for.
Highlight
In Cathay, we strive for excellence and our ambitious goal is becoming one of the world’s great service brands, known for great digital experiences.
We are looking for an energetic team player to join our Content Management team. In this role you will be responsible for day-to-day content update on our website, monitoring website content quality and providing advice to content authors to ensure website content meet the standards and customers’ experience across the website is aligned.
We are looking for an energetic team player to join our Content Management team. In this role you will be responsible for day-to-day content update on our website, monitoring website content quality and providing advice to content authors to ensure website content meet the standards and customers’ experience across the website is aligned.
Responsibilities
-Support content pages setup and campaign pages setup in Content Management System (CMS)
-Monitor and review website content quality, ensuring it is compliant, consistent and accurate.
-Collate and share best practices of content management and ensure proper usage of CMS by users
-Support content update during service disruptions
-Support testing and roll-out of website enhancements
-Provide ad-hoc support to CMS usage matters
-Monitor and review website content quality, ensuring it is compliant, consistent and accurate.
-Collate and share best practices of content management and ensure proper usage of CMS by users
-Support content update during service disruptions
-Support testing and roll-out of website enhancements
-Provide ad-hoc support to CMS usage matters
Requirements
-An university degree in Business, Computer Science or related subjects
-Knowledge of content management concepts, best practices and standards of website development and maintenance is beneficial
-Knowledge of Web Accessibility would be advantageous
-Excellent editing and proofreading skills
Self-motivated, proactive, attention to details
-Passionate in continuous improvement and quality assurance
-Strong organizational, written and oral communication, and interpersonal skills
-Ability to multi-task and manage competing priorities
-Knowledge of content management concepts, best practices and standards of website development and maintenance is beneficial
-Knowledge of Web Accessibility would be advantageous
-Excellent editing and proofreading skills
Self-motivated, proactive, attention to details
-Passionate in continuous improvement and quality assurance
-Strong organizational, written and oral communication, and interpersonal skills
-Ability to multi-task and manage competing priorities
Salary
Negotiable
Benefits
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Expired